Repair request

Tell us what broke.

No account needed. We review every request by hand and reply by email with a yes or no, an estimate, your repair number, and where to send the item. You'll also get a private link to follow the whole repair.

Your details

The item

Clear, well-lit shots of the damage — plus one of the whole item — help us give an accurate estimate.

Getting it to us

Once we approve your repair and send your estimate, send the item in — or drop it off with us. Either way, print your approval email and include it with the item.

Getting it back